Female pharmacist handing prescription medication to a male customer at a pharmacy counter
By Claire Vittori March 25, 2026
If 2025 taught us anything, it’s that pharmacy benefit plans can’t afford to stand still. Rising drug spend, regulatory complexity, and evolving member expectations continues to raise the bar for self-funded plans and those who support them. As we open 2026, we want to reaffirm what makes our model truly different—and why that difference matters more than ever. What We’re Watching The top market trends remain clear: Continued growth in specialty drug use, costs, and demand Heightened regulatory and fiduciary oversight Growing calls for more transparency and accountability TrueScripts is built for this moment. We believe self-insured employers deserve both bottom-line savings and uncompromising care delivered by a fully transparent and conflict-free PBM partner. And we’re proud to deliver all in a way no other PBM can. Amazing Care in Action Last week, one of our Member Care Advocates got word that the wife of a member on a high-cost specialty medication wouldn’t have coverage until her plan officially transitioned to TrueScripts on January 1. That could’ve meant a delay. Instead, our team found a way to coordinate early through one of our savings programs to secure the lowest cost and ensure the prescription was in her hands on time. To top it off, we sent her one of our Amazing Care Bears, along with a handwritten note, reminding her family they weren’t just a claim—they were cared for here. That’s not an exception. That’s the TrueScripts way. 2025 Enhancements: Built for What’s Next In 2025, we continued to invest in programs designed to help employers manage some of the fastest-growing pressures in pharmacy benefits—without defaulting to additional single-source vendor solutions, blunt cost-shifting, or member disruption. Our team introduced new ways this year to help clients solve their toughest pharmacy cost challenges, designed for unique situations where traditional approaches often fall short. These programs represent our commitment to doing what others won’t to maximize savings with Amazing Care , and ensure members get access to the drugs they need. Behind the scenes, our program, technology, and clinical teams are always optimizing costs, such as our 2025 enhancement of the PriceProtector+ program through our partnership with RxPartner. This upgrade now quietly compares our network prices to 24 discount card networks (including GoodRx) to ensure members get the best available price on brands and generics at the point of sale. No added revenue for us—just real savings for clients and members. We’re already seeing close to 55% of these claims getting a better price through this enhancement with the additional vendor partner. We also launched our new Weight Management program, built to address rising demand for GLP-1 medications in a more thoughtful, sustainable way. Rather than treating weight management as a binary “cover or don’t cover” decision, this program emphasizes clinical appropriateness, education, and long-term outcomes—helping plans support member health goals while maintaining affordability and predictability. What’s Ahead in 2026 Looking ahead to 2026, we’re building on that momentum. We’re expanding solutions designed to address the fastest-growing drivers of spend, particularly high-cost biologics, through our biosimilar-first strategy. This clinically guided, member-friendly approach prioritizes equivalent outcomes, continuity of care, and the lowest appropriate net cost, helping plans reduce volatility while protecting access. Plus, we are more savings solutions in 2026 that directly target the rising cost of in-demand specialty medications—bringing more programs with integrated claims adjudication, transparency, and uncompromising care to every claim. Thank You To our clients, brokers, and partners: thank you for trusting the approach that puts transparency, savings, and people first. In a year where pressure is coming from every direction, we remain committed to proving that when savings and extraordinary service go hand in hand, everyone wins . —Your TrueScripts Team
Woman and man talking inside holiday decorated office
By Claire Vittori December 30, 2025
Honoring the Season of Giving: Crisis Connection
By Dawn Schnell November 19, 2025
Meredith Showers, Operations Specialist - Member Care, shares how our team supports your employees in meaningful, hands-on ways. Whether it's calling the pharmacy to help with prescriptions, enrolling members in savings programs, or guiding them through their employer-sponsored benefits, we're committed to making prescription benefits easier and more personal. Take a moment to hear how these everyday actions make a big impact. Click Here to Watch Video
By Dawn Schnell November 19, 2025
TrueScripts 2025 Scholarship Awards
By Dawn Schnell October 7, 2025
Abby Dupps with Jasper Holdings, Inc. — TrueScripts Partnership & Member Portal Advantages
By Dawn Schnell October 7, 2025
Prescription Benefits Made Simple: Tips for a Smooth Open Enrollment
By Dawn Schnell October 7, 2025
Ali Goodwin on the Power of Broker Relationship in Cost Savings
By Dawn Schnell October 7, 2025
The Best Getting Even Better: Investing in Innovation to Enhance Member Experience
By Dawn Schnell October 7, 2025
TrueScripts Earns 5-Star AchieveWELL Designation
By Dawn Schnell March 4, 2025
At TrueScripts, giving isn’t just an occasional act—it’s woven into the fabric of who we are. From the company’s inception, our founders envisioned a culture that prioritized not just business success, but also the betterment of our communities. This commitment is reflected in everything we do, from our annual profit tithing to the personal generosity we encourage among our team members. Each year, TrueScripts donates 10% of its profits to charitable organizations. This isn’t a practice we adopted over time; it’s a cornerstone of our mission. It underscores our belief that success isn’t solely measured in dollars, but in the impact we can have on others. Our Random Acts of Kindness (RAK) program empowers every team member to make a difference. Each year, employees receive funds to donate to nonprofit organizations they’re passionate about. This program fosters personal connections to causes, ensuring our giving resonates deeply and authentically. But it doesn’t stop there. Around the holidays, team members are gifted additional RAK funds to spread kindness in everyday life. Whether it’s paying for a stranger’s coffee, leaving an extra-generous tip at a favorite restaurant, or helping a family in need, the choice is theirs. These acts of kindness create ripple effects, bringing joy and relief in ways that may seem small but often mean the world to those on the receiving end. In addition, we maintain a dedicated pool of RAK funds overseen by a committee. This resource allows us to respond to extraordinary circumstances—a coworker’s friend battling cancer, a family rebuilding after a house fire, or countless other situations where immediate support can provide a lifeline. At TrueScripts, giving extends beyond financial contributions. Our team actively participates in volunteer opportunities, faith-based services, and community events. Our goal is not only to share our expertise in prescription benefits but to create an environment of support and encouragement, fostering hope for those around us. We are proud of our giving culture and the difference we make—individually and collectively. Through intentional acts of kindness, faith-driven service, and community support, TrueScripts reaffirms its mission to not only improve lives but to inspire others to do the same.

TrueScripts Takeaways

Check back here often for helpful updates, program information, case studies, and more.
It's just another way we deliver
Amazing Care.



Pill bottles on pharmacy counter

Blocking & Tackling the Everyday Drivers of Drug Spend

Drug pricing doesn’t usually spike because of one big, obvious change. More often, costs creep up quietly, one claim at a time, as the market shifts and new “workarounds” show up in prescribing patterns.

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Pharmacist sorting pills at counter

PrecisionCare+ Advancing Personalized Rx Care
At TrueScripts, we believe prescription benefits should do more than process claims. They should help people get the right medication, at the right dose, the first time.


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Man reviewing pharmacy benefit mobile app on phone

Member Portal Mobile App Instructions
The TrueScripts Member Portal puts your prescription benefits in the palm of your hand. From checking plan details to accessing your member information on the go, having the portal on your phone makes managing your benefits simple and convenient.

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Specialty Care Case Study

2024 Specialty Care Case Study

Agile, forward-thinking, and relentlessly innovative - these qualities, paired with a deep clinical and compliance expertise, allow us to tackle challenges with strategic, results-driven solutions.

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Maximize Savings-Brand Care

Maximizing Savings & Care with TrueScripts Brand Care Program
We understand the rising costs of prescription medications and their impact on employers and employees. That's why we developed the Brand Care Program.


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Maximize Savings-Brand Care

Clinical Excellence Meets Cost Containment with TrueScripts Specialty Care Program
As specialty medications continue to drive pharmacy benefits costs, everyone is seeking sustainable strategies that prioritize both outcomes and affordability. That's where we step in!


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1/1 Emergency PBM Kit

Facing Unresolved Pain Points with
Your Current PBM?

There's still time to resuscitate your prescription benefits. This kit has the answers you need to make the switch now!


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Member Portal

Keeping You Connected
Our Member Portal keeps you connected to the tools and resources that will help you get the most out of your prescription benefits. Check out the link on how to register.


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Case Study image

Client Returns to TrueScripts for Exceptional Prescription Benefits
This client's quick return is a great compliment to our team's ability to deliver
Amazing Care!


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9 Page Contract

Unlocking Simplicity: Why Our 9-Page Contract is the Key to Optimizing Your Prescription Benefits

Many PBMs still operate with lengthy and convoluted agreements designed to confuse rather than clarify. At TrueScripts, we offer a clear, concise, and transparent 9-page contract.


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Flu Shots

Annual Flu Season and Staying Well
On top of washing your hands, covering your cough or sneeze, and staying home when you are unwell; the flu shot provides protection against the flu virus.


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TrueScripts Takeaways

Seamless Integration, Powerful Results

We make integration easy, enhancing operational efficiency, improving data accuracy, and ultimately creating a seamless experience for both employers and their members.

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Drug Pipeline Report

Summary of Key Pipeline Drugs - July 2024
This resource, compiled by our pharmacy team,

provides a comprehensive overview of upcoming pharmaceutical developments, including new drugs expected to enter the market. It's a valuable tool that can help you stay informed about the latest advancements and trends in the pharmaceutical industry.

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PriceProtector+

Distinct Rx Advantage - Cost Plus Program
This innovative program provides exceptional value and enhanced care by offering a cost-plug financial arrangement on a wide range of medications--including highly utilized specialty and band drugs, as well as specialty drugs that have lost patient assistance or never had it.


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The 1/1 Warm-Up - Review Your PBM Contracts

It's that time! Are your plans in shape? Review you PBM contract termination requirements NOW!

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Formulary Guard Program

Formulary Guard Overview
Providing a much-needed level of protection for employers against practices that result in higher drug costs including overpriced generic medications, overpriced compound prescriptions, and low-cost medications combined into one higher-priced option.


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PriceProtector+ Program

PriceProtector+ Overview
TrueScripts is excited to offer a better way for members to access discount card savings on generic prescriptions.

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Biosimilars Savings

Maximizing Client & Member Savings with Humira Biosimilars
Navigating the influx of Humira biosimilars can be overwhelming, leading to confusion and potentially inconsistent costs for clients and members. To address this, TrueScripts is committed to providing the lowest cost biosimilars and ensuring transparency and help clients and members receive the most cost-effective options.

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Pharmacy Network Flyer

Pharmacy Network Flyer
With no pharmacy ownership, our pharmacy network management strategy ensures that patients have access to affordable, high-quality pharmacy services while enabling us to control costs, foster innovation, and enhance patient care.

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Brand Care

Brand Care Overview
Savings on some of the most frequently prescribed brand-name medications. We personally reach out to members on eligible drugs, guiding them on copay card enrollment and pharmacy transfer to receive a 90-day supply mailed to their home.

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Precision Care Program

PrecisionCare+ Overview
PrecisionCare+ focuses on transforming the quality of life by empowering physicians with the information and insights they need through pharmacogenetics. Learn how we can help by reading more below.

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Science behind savings case study

Proactive, nimble, and innovative. These attributes, married with a focused approach and the advanced clinical acumen of our team, empower us to meet adverse situations with powerful solutions.

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PriceProtector+ Results

PriceProtector+ program, powered by GoodRx, mission is to ensure optimum value at the lowest possible cost. Providing a better way for members to access discount card savings on generic prescriptions. Click below to see our AMAZING program results so far!

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Fiduciary

Security Amid Fiduciary Concern:

A note to plan sponsors and advisors.

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Managing a laser - risk management

Does your client's health benefit plan contain a laser that is driving up their risk for substantial financial liability? Check out what TrueScripts is doing to mitigate specialty drug costs and minimize the plan sponsor's risk associated with managing a laser.

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Specialty Care Program and Drug costs

Specialty Care Overview

Do you have a plan to help your clients combat these skyrocketing rates? TrueScripts does! Our entire value proposition is centered around cost-containment and Amazing Care!

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Commitment to Client

TrueScripts Commitment

We are committed to building a better future for prescription benefits. We are committed to you!

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CAA

This agenda is intended to provide a summary of the principal requirements under the 2021 Consolidated Appropriations Act (CAA) that apply to employer-sponsored group health plans

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Minimizing risk case study

Given TrueScripts’ rich history of success in containing high-cost drug claims, the broker partner for this group felt confident in our ability to mitigate financial risks associated with self-funding.


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J-Code case study

If a specialty drug claim hits the medical portion of the health benefits plan, can your PBM control those costs? Here’s how we helped one of our broker partners resolve this costly issue for a client.

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Commitment to Client - school system case study

America’s schools are in a funding crisis, and the rising cost of specialty drugs adds an unwelcome layer of concern. See how TrueScripts quickly established a tailored solution that delivered significant savings to this school system.

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Per Member Per Month (PMPM)

Traditionally, TrueScripts Management Services has achieved an average Per Member Per Month (PMPM) cost that is 15 - 20% lower than the national average.



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Broker FAQ

Employee benefit plans have a lot of moving parts. We're here to assist you with the prescription benefit portion.

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We want to give you Amazing Care.