TrueStories
We are so blessed to hear from the people we have helped. We often receive phone calls, emails, and even handwritten letters from gracious individuals across the country. Below are just a few of their stories...
“I first want to say, I wish there were more of you out there! I honestly can say I sensed the compassion in your voice and that you were putting yourself in my shoes. You talked with me and calmed me down when I was overly emotional and tired of fighting. You worked with me and my daughter's pediatrician to make sure she didn't go without medication. About a week later, my daughter gets a package in the mail from TrueScripts with the cutest teddy bear in it! You took the time to write out a card with the bear, and that right there meant the world. You didn't HAVE to go the extra mile, but you chose to. You chose to send that after everything was said and done, and honestly, when I got that and read the card, I cried.
Your customer service absolutely blew me out of the water. When I felt like my world was falling apart, you, without hesitation, jumped in and helped me - and to this single mom, it was everything!”
Heather
TrueScripts Member
“From Day One, TrueScripts’ projected pharmacy savings and expert guidance on formulary drug changes allowed us to achieve significant savings on specialty medications without pushing costs to the member. More importantly, their commitment to customer service was beyond compare. Their dedicated service team worked closely with us during the implementation phase to ensure that everything was ready for our 1/1 rollout and that our employees and their spouses had peace of mind. Once we went live, TrueScripts monitored claims activity daily so that errors and member disruption were avoided. Their team was easily accessible to me – and when I reached out, they were always ready with a solution. It was the easiest vendor transition I’ve experienced in my career.”
Deb Wolfe, Benefits Specialist
Carmel Clay Schools
“Hello TrueScripts Team,
Thank you for taking the time to come down for a visit with our staff. It was so nice to meet you in person, and I found the presentation to be very helpful. Your team never ceases to amaze me with all the uber creative ways you are working to save the client and their members on so many high-cost meds.
If I can’t sell TrueScripts, then I should quit this game altogether!”
VP/Insurance Advisor
TrueScripts Broker Partner
If you would like to share an experience you’ve had with TrueScripts, please click on the button. We’d love to hear from you!
