Join Our Team

Employment Opportunities

TrueScripts is in a constant growth mode and always looking for “A-Player” performers. We hire talented, motivated A-players that meet our core values and then match skill sets. We have immediate positions available in our Executive, Account Management, Clinical Care, and Member Care Teams.

  • Business Analysts are responsible for the support, continuous improvement, and design of new Business Processes and Business Applications that are required by a rapidly growing company. The BA works closely with our business users in all areas of TrueScripts including Account Management, Clinical Care, Member Care, and the Executive Team. The scope of responsibility includes internal and external business processes, client reporting, and management reporting. This position requires both strong Business and Technical abilities working with applications such as Business Intelligence, Customer Relationship Management and Transactional Claims Processing and Billing.
  • Clinical Care Representatives are responsible for performing all clinical tasks relative to internal and external communications with TrueScripts clients, members, pharmacies, and physicians. Primary roles and responsibilities include responding to clinical inquiries, prior authorization requests, and paper claims requests. Other tasks may include analyzing data, assisting members with appropriate prescription benefits, and problem solving any issues in claims system.
  • Account Managers are responsible for coordinating all aspects of client management.  Primary roles and responsibilities include maintaining excellent communication internally and externally, facilitating high quality client on-boarding, and fostering of lasting client relationships. Other tasks may include timely response to client inquiries and professional delivery of organizational services in a fast-paced environment.
  • Account Coordinators  are responsible for providing proactive, high-level support to account managers by consistent utilization of professional communication methods, detailed preparation of client meeting materials, superior customer service skills, and performing quality audits. Other tasks may include conducting claims monitoring, provision of standard reporting to internal and external parties, and timely updates of all documentation.
  • Member Care Representatives serve as our frontline customer service. Primary roles and responsibilities include phone, email, and website inquiries and navigation of computer data systems. Other tasks may include pharmacy and physician outreach, prior authorization initiation, and overall organizational support.
Company Overview

TrueScripts is a Prescription Benefits Management (PBM) company. We manage prescription plans for self-insured businesses. We are often called the “middle man” between a company and the pharmacy. We process prescription claims on behalf of our clients and then pay the pharmacy for their services.

A potential candidate’s personal values must match our TrueScripts business core values of IntegrityRespectInnovationand an inherent trait to always provide a high level of Service. This match in value systems is critical for our team chemistry and continued success. Our culture is positive in nature and our people possess a ‘can do’, proactive attitude – staying out in front of the curve so that we can best advise our clients of the ever-changing world in prescription management. If you don’t like change, we probably aren’t for you. We are on a constant quest for how we can better ourselves – personally and professionally.

TrueScripts employees not only want to communicate with our clients and their members, but truly listen with an empathic ear so we can process their needs to best find the solution for them quickly. We value each of our clients and always desire to have them be part of the TrueScripts team working together for a win-win relationship.

Below is our mission.  Does this sound like something you can get behind and help us promote and live daily?

“Our mission is to build lasting partnerships with our clients and members. We provide prescription benefit management expertise at a personal and customized level to ensure optimum value at the lowest possible costs.”

Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, education that we provide, and the utmost respect for clients and their members to assist them when and where needed. If you have the same beliefs and desires, we invite you to view the job description link above.

Benefits

TrueScripts hires only “A-Player” performers. We strive to be the employer of choice and our comprehensive and competitive compensation package is one of the reasons we achieve this. Our core benefits for full time employees include:

  • Above competitive salary compensation
  • Great healthcare coverage at low cost to our employees
  • 9 Paid Holidays
  • PTO and flexible hours
  • 6% @ 100% 401k match PLUS Profit Share
  • “TrueShares” employee bonus program – average 10+% of Salary

If you are an “A-Player” looking for a new challenge, a fulfilling career, and a family-based values company, we welcome the opportunity to meet with you.

Application Submission

Please click on the “Click Here to Apply” link above.  You will be directed to a survey and will be prompted to upload your resume upon conclusion.